FAQ

1. Login to Satoshi Monster using your email and password.
2. Navigate to "Get Free Bitcoins" section in main menu.
3. In the winning zone press "Get Free Bitcoins now" button.
4. Solve Captcha to verify that you are a human.
5. Press "Continue To Claim" after you see "Claim Confirmed" message and the money will be credited to your balance.

It may happen that the claim wasn’t confirmed. Usually this happens when you press “Continue To Claim” button too fast before it actually gets confirmed.

In this case please do the following:

1. Press "Open Captcha" button.
2. Solve Captcha again.
3. Now keep calm and wait for "Claim Confirmed message".
4. Press "Continue To Claim" button and enjoy the money being credited to your balance.

1. Navigate to "Withdrawals" section in main menu.
2. Make sure that you have entered a valid Bitcoin address.
3. Ensure that the amount you would like to withdraw is equal or above the minimal threshold.
4. Enter desired amount.
5. Press "Withdraw" button.
6. If you followed the manual correctly, your payment will be queued for withdrawal. We withdraw money daily before 12:00 UTC time. As soon as your transaction is confirmed you will receive your payment in your bitcoin wallet.

Please note that sometimes blockchain network becomes overloaded and transactions may take longer time than expected.

The minimum withdrawal to a BTC address is 30,000 satoshi. If you withdraw to your faucetpay address, the minimum withdrawal is 10,000 satoshi. Same applies to your withdrawals in DOGE, TRX, XRP, LTC and BCH – these are also 10,000 satoshi min.

We are not a financial institution, neither we are a bitcoin mixer. In order to get your withdrawal processed successfuly you should wager your deposit at least 3 times prior to it being withdrawn. This means if you deposit 1 BTC, you'll have to place bets of 3 BTC or more and then withdraw the funds. In all other cases you will be charged 10% fee upon withdrawal.

No, the limit for withdrawals made with bets placed with free bitcoins is 1,000,000 satoshi per account.

The rakeback bonus is a weekly pure cash bonus that is issued every Monday to every user who had deposited throughout the last week and have lost in bitcoin games.
How we count rake back bonuses:

1. Our system will check all players who have deposited throughout the week. We will count their result in the game through the week as Wins – Bets.
2. If the result is negative, meaning the wins were lower than bets, we will issue a pure cash bonus to the player's balance according to the table below.

• 1 - 1,000 satoshi loss – 1% rake back
• 1,001 - 25,000 satoshi loss – 2% rake back
• 25,001 - 100,000 satoshi loss – 3% rake back
• 100,001 - 500,000 satoshi loss – 5% rake back
• 500,001 - 1,000,000 satoshi loss – 7% rake back
• 1,000,001 - 2,500,000 satoshi loss – 8% rake back
• 2,500,001 - 10,000,000 satoshi loss – 9% rake back
• 10,000,000 and more – 10% rake back

1. Navigate to "Settings" section in main menu.
2. Press "Edit password" button.
3. Enter your new password.
4. Enter your old password in the pop-up window to confirm.
5. Check your inbox for a confirmation link and follow that link.
6. Re-login to Satoshi Monster with your new password.

Yes, the funds are automatically forfeited from any account that has not been used for 30 days. If the account stays inactive, the funds are forfeited.

Free Bitcoin faucets usually show advertisement to users and share the revenue with them by giving out satoshi for free. Here in Satoshi Monster we try to keep rewards on highest level in industry, however we can not afford to pay you more than we earn. Our profit depends on how many users actually click on ads, not just watch them, so the more you browse our ads - the more chances that we will increase rewards in future.

If you`d like to earn more, we`re offering the following options:

1. Invite your friends to Satoshi Monster and earn 50% of their claims. Visit "Referral" section in the main menu.
2. You can check out our Partners in "More Free Bitcoins" section in main menu. They usually offer various giveaways.
3. Stay tuned and read our newsletters.

The account may get blocked because of various reasons:

1. Usage of more than one account is prohibited. People who create and use more than one account will be blocked.
2. Creating self-referring users is strictly not allowed. You may not use your own referral link to create a new account and will be blocked if you do.
3. Usage of scripts or bots to solve reCaptchas or to somehow automate the claim process is also prohibited. These users will be blocked automatically.

If you have found yourself blocked, please send us an email at [email protected] and we will help you understand the exact reason of your account getting blocked.